SHANGRI-LA 

AS THE FIRST HOTEL IN SURABAYA

TO RECEIVE 

SAFE GUARD LABEL 

BY BUREAU VERITAS

Shangri-La Hotel, Surabaya has been field-audited by the Bureau Veritas in July 2020 to ensure the hotel has implemented ample hygiene and safety protocols that meet local and international
regulations, as well as global practices.

In recent months, the hotel has stepped up significantly its measures to keep guests and colleagues safe. These include usage of personal protective equipment such as masks for staff and guests, mandatory temperature screenings for every visitor to the hotel, increased cleaning and disinfection frequency across all areas of the hotel particularly ‘high touch areas’, safe distancing measures implemented across the hotel, contactless guest interactions to be encouraged in hotel, restaurants and facilities and lastly, new technologies such as electrostatic spraying devices and ultra-violet light technology to be utilized.

“At Shangri-La, the wellbeing of our guests and colleagues is our utmost priority. Having been awarded the Bureau Veritas’ SafeGuard Audit Label, we trust our guests will feel further assured to stay, dine and experience our warm hospitality with complete confidence.” Says Jonathan Reynolds, General Manager at Shangri-La Hotel, Surabaya

Said Mr. Didie Tedjosumirat, Director of PT. Bureau Veritas Indonesia : “It is really a pleasure to work with Shangri-La Hotel group”. The Safe Guard Label allows Shangri-La to attest its commitment to assure its guest that the appropriate health, hygiene and standards are met and ensure safe working conditions for its employees through a consistent approach across its facilities and properties. In this challenging time, it is paramount to ensure the compliance to recommended health, hygiene and safety standard whilst reviving the tourism industry into the new normal. We are proud to play our part in “shaping a world of trust.”