PT IAS HOSPITALITY INDONESIA Achieves ISO 9001:2015 Certification for Excellence in Airport Lounge Services

In a significant milestone celebrating quality and excellence, Didie Tedjosumirat, Director of PT Bureau Veritas Indonesia, proudly presented two ISO 9001:2015 certificates to PT IAS HOSPITALITY INDONESIA, a subsidiary of Injourney. Accepting the certificates on behalf of PT IAS HOSPITALITY INDONESIA was Mr. Heru Sutopo, Vice President Corporate Secretary. These accolades recognize the exceptional quality management systems established at two premier business lounge locations:

1. Domestic Terminal 1 Airport Lounge and International Terminal 2 Airport Lounge,  Djuanda International Airport
2. Domestic Terminal Lounge and International Terminal Lounge, I Gusti Ngurah Rai International Airport 

This certification underscores PT IAS HOSPITALITY INDONESIA’s commitment to excellence in providing world-class services to travellers, ensuring their experiences are defined by comfort, efficiency, and reliability.

The Importance of ISO 9001:2015 for Airport Lounge and Facility Management

ISO 9001:2015, a globally recognized standard for quality management systems, is critical in the context of airport lounges and facilities. It ensures a systematic approach to managing operations, emphasizing customer satisfaction, consistency, and continuous improvement.

For PT IAS HOSPITALITY INDONESIA, this certification reflects its dedication to aligning operations with international best practices, enhancing service quality, and maintaining high standards of safety and comfort for passengers. By adhering to these stringent requirements, PT IAS HOSPITALITY INDONESIA not only boosts customer trust but also strengthens its reputation as a leader in hospitality excellence within Indonesia's aviation sector.

Bureau Veritas Indonesia extends its heartfelt congratulations to PT IAS HOSPITALITY INDONESIA for this significant achievement. These certifications are a testament to the company’s hard work and unwavering commitment to delivering exceptional quality in all aspects of its operations. We are confident that PT IAS HOSPITALITY INDONESIA will continue to lead the way in setting benchmarks for excellence in the airport hospitality industry.